Contact
Store Owner: Joanne Gilbert
Address: 3601 Terrault Drive, Greensboro, NC 27410
Hours: Monday thru Saturday 10:00am-6:00pm, Eastern Time
E-mail: info@pinkpuddlegifts.com
Phone: 336.337.7330
Fax: 336.834.8570
 
Copyright and Legal Notice:
All images and text copy on this site are protected under the Copyright Law whether it has a notice or not.  No content or images from this site may be copied for any use.

Fraud: We check all orders very carefully and do not ship orders until payment is cleared or authorized. Generally, we require all orders are shipped to the same address as that associated with the credit card. We also impose additional methods to prevent fraud with the latest technology available associated with online shopping. In addition, when you place an order your IP address, date, and time is collected. An IP address can be tracked to the computer used to place the order.

Gift certificates and Gift wrapping:
Gift certificates are available in multiple denominations, here.

Complimentary gift wrap with most gift purchases. The exception will be some stationery vendors who will drop ship special orders.

International orders:  We ship within the United States.

Payment Options:  We accept Visa, Mastercard, Amex, Discover

Privacy and Security:  Your privacy is very important to us. We do not distribute your personal information to third parties for any purpose.  We appreciate your interaction with us and we are committed to protect your personal information as we would our own.
See our detailed policy here:  privacy policy.

pinkpuddlegifts.com uses industry standard SSL (Secure Socket Layer) encryption to protect data and during transmission. SSL ensures that communication, personal informationisnot tampered with during transmission. SSL encrypts or scrambles any information sent from you making it virtually impossible to tamper with. The information is unreadable should anyone try to intercept it.

In addition, when you send a payment using Paypal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

Returns/Refunds:

The Pink Puddle promises to make every effort to ensure quality of merchandise and accuracy with all orders. We want you to be excited to open every package that arrives to your door from us. Be sure that any gift we ship on your behalf arrives in the same manner.

Personalization, including stationery printing and monogramming: once we have received your order, we will contact you via email to verify the accuracy of all information before the custom order is placed. No refunds or returns on personalized items once they have been shipped.

For merchandise that is not personalized: we gladly offer a full refund for any merchandise not meeting your satisfaction within 14 days of receipt. Unfortunately, we are unable to refund shipping cost.

Sales Tax:  A sales tax of 6.75% will be charged to all orders shipped within North Carolina.

Shipping:

Special Offers:  The Pink Puddle will occasionally offer special promotional discounts and offers.  To take advantage of special offers, discount codes must be entered during the check-out process.  If the code is not entered, the discount will not be applied. Discounts cannot be applied after the order is placed.

Tracking your order:  You will be notified by email once your order is shipped. You may login anytime to check the status of your order, here.